The Residential Building Drafting Manager, Kate Weston took responsibility on behalf of the drafting team when they missed some important information on an engineer’s report when drawing plans.
The council knocked back the application and when Kate was questioned she looked into it and instead of sugar coating or passing the blame, she openly explained that it was missed, “We just missed it Phil” not someone in drafting missed it, or highlighting the person who missed it.
Kate sat down with her team and we worked away around this to get the best possible solution for the client.
Not only did Kate take responsibility, she was open and honest about the mistake and worked together with the drafting team to solve the issue.
This shows wonderful management skills and the integrity of a person.